E.O. Is The Law

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Equal Opportunity Is The Law


It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: Against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I-financially assisted program or activity.

The recipient must not discriminate in any of the following areas:

  • Deciding who will be admitted, or have access, to any WIOA Title I-financially assisted program or activity
  • Providing opportunities in, or treating any person with regard to, such a program or activity
  • Making employment decisions in the administration of, or in connection with, such a program or activity.


Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

What To Do If You Believe You Have Experienced Discrimination

If you think that you have been subjected to discrimination under a WIOA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:


If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above).

If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).

If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.


If you wish to file a complaint, please ask for the Workforce Solutions Center Manager, or you may contact:

Workforce Solutions South Plains
Sandra Mendoza/EO Officer
1500 Broadway, Ste. 800
Lubbock, TX  79401
Relay Texas: 1-800-735-2989 (TDD) / 1-800-735-2988 (Voice)

Texas Workforce Commission
Jon Pokorney, TWC EO Officer
101 E. 15th Street, Rm. 556
Austin, Texas 78778
Phone: 512-463-2400 / Fax: 512-463-7804
Relay Texas: 1-800-735-2989 (TDD) / 1-800-735-2988 (Voice)


Voluntary Disclosure for Specialized Services for People with Disabilities The Americans with Disabilities Act and Texas Commission on Human Rights Act place limits on inquiries regarding whether or not an individual has a disability and to the nature and extent of such a disability. Despite said inquiry limitations, various federal and state programs are specifically tailored to grant benefits and services to individuals based on their disability status, both veteran and non-veteran. Should you wish to have your eligibility for such services considered, please inform a Workforce Solutions South Plains representative regarding any relevant disability information. This information will only be considered in relation to program qualification determinations as described above.

Although any of Workforce Solutions South Plain’s staff can assist you, the agency has staff specifically trained to serve veterans and clients with disabilities should you wish to receive these specialized services. Auxiliary aids and services are available upon request to individuals with disabilities.

Equal Opportunity Employer / Program.

We're Moving!

The Workforce Solutions South Plains Lubbock office is moving to a new location. On July 2, 2018 Workforce Solutions Lubbock Workforce, Childcare, and Youth Services will move to 2002 West Loop 289 Suite 117 inside the Wayland Plaza.

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