Unemployment Insurance Resources
The Texas Workforce Commission (TWC) handles all Unemployment Insurance (UI) matters. UI services are available online 24/7, and by telephone Monday-Friday from 7:00 a.m. to 7:00 p.m.
*As a rule, you can get help via the internet faster than by telephone.*
All individuals who file an unemployment insurance claim must register for work at WorkInTexas.com.
For UI services available on the Internet, go to http://www.twc.state.tx.us/ui/uiclaim.html.
Online services include:
| User ID and Password Creation |
| Application for Benefits |
| Requesting Benefit Payments |
| Calculating and Reporting Earnings |
| Claim and Payment Status |
| Registering for Work through WorkInTexas.com |
| Information on Appeals |
Residents can access UI services by calling 512.340.4300. Deaf, hard-of-hearing, or speech-impaired customers may contact Relay Texas at 800.735.2989 (TDD) and 711 (Voice). Residents in other areas in Texas should call:
Austin local: 512.340.4300
Dallas local: 214.252.1200
El Paso local: 915.832.6400
Ft. Worth local: 817.420.1600
Houston local: 231.983.1100
McAllen local: 956.984.4700
San Antonio local: 210.258.6600
Others: 800.939.6631
What If I Need Help?
If you need assistance while at one of our Career Centers, please ask one of the Career Center staff. We will be glad to advise you.
Workforce Solutions South Plains is an equal opportunity employer/programs. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Texas: 711 (voice); 800-735-2989 (TDD); or Relay Texas Spanish 800-662-4954.