Unemployment Insurance Resources
The Texas Workforce Commission (TWC) handles all Unemployment Insurance (UI) matters. UI services are available online 24/7, and by telephone Monday-Friday from 7:00 a.m. to 7:00 p.m.
*As a rule, you can get help via the internet faster than by telephone.*
All individuals who file an unemployment insurance claim must register for work at WorkInTexas.com.
For UI services available on the Internet, go to http://www.twc.state.tx.us/ui/uiclaim.html.
Online services include:
| User ID and Password Creation |
| Application for Benefits |
| Requesting Benefit Payments |
| Calculating and Reporting Earnings |
| Claim and Payment Status |
| Registering for Work through WorkInTexas.com |
| Information on Appeals |
Residents can access UI services by calling 512-340-4300. Deaf, hard-of-hearing, or speech-impaired customers may contact Relay Texas at 800-735-2989 (TDD) and 711 (Voice). Residents in other areas in Texas should call:
Austin local: 512-340-4300
Dallas local: 214-252-1200
El Paso local: 915-832-6400
Ft. Worth local: 817-420-1600
Houston local: 231-983-1100
McAllen local: 956-984-4700
San Antonio local: 210-258-6600
Others: 800-939-6631
What If I Need Help?
If you need assistance while at one of our Career Centers, please ask one of the Career Center staff. We will be glad to advise you.
